Tag: quality

Blog Posts (2)

August 16, 2016

Learning to Love Improvement Work: The Key is in the Relationships

By David C. Leach and Paul B. Batalden Thomas Merton once asked his novices: “What was Adam’s sin?”  He then answered his own question by saying: “It was that he wanted to do good.”  The knowledge obtained from eating the fruit of the tree of the knowledge of good and evil, coupled with the serpent’s […]
February 21, 2013

Evaluating Ethics Quality: The Time Has Come

Ellen Fox, M.D.

The idea of evaluating ethics quality in health care is not new—but until now, it has proven to be easier said than done.…